Who we are

We manufacture telecommunication services aimed exclusively at companies and we differentiate ourselves from competitors for the quality of our services and attention to customers’ needs.
Our Vianova offering is unique in its genre because it integrates traditional web services such as telephony and internet access, with online collaboration services such as MailWI, CloudWI, Hosting, MeetingWI, Conference Call, FaxWI and IP Centrex. With Vianova our Customers can rely on a single supplier for all telecommunication services.

Value over time

Respect, service and excellence are the values that drive us and have inspired the creation of Vianova, the only telecommunications’ offering that automatically enriches itself over time with new services and applies to all Customers, without any distinctions, the enhanced economic and supply conditions as they become available. We designed Vianova in order to adapt with maximum simplicity to all variations regarding companies’ changing needs and dimensions.

Our strength

We work every day to guarantee the best quality of service for our customers and gain their loyalty forever. The efficiency of our Customer service that answers calls within the third telephone ring, the continuous monitoring of network performance and the constant implementation of our services have earned us the appreciation and loyalty of thousands of entrepreneurs. We strive to develop long-term relationships with our Customers because it allows us to make investments aimed at improving our efficiency and to give back value to our Customers through new services and price reductions.

Montacchiello office (PI)

Massarosa office (LU)

Manufacturing telecommunication services

Our Company operates on the Italian market through Vianova, a single (unique) offering of integrated telecommunication services aimed at the true needs of businesses.
Offering “the best telecommunications services for your company” sums up everything that we, at Welcome Italia, strive every day to make a reality for you.

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Vision A network of ethical and independent companies specialized in Telecommunications and Information Technology.

Mission To support business growth by simplifying telecommunications

Values Respect, Service, Excellence.

Customer Service

Working by your side means listening to your requests directly and taking charge of your needs without you having to waste time with recorded messages.

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NOC

We have created a sophisticated measurement and control system that can track real-time voice and data traffic and the status of each Customer’s lines.

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Network infrastructure

Based on next generation networking (NGN), allows supplying TLC and IT (ICT) services featuring the highest reliability and security levels.

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Data Center

Welcome Italia's Data Centers are an designed and created to ensure business continuity even in case of maintenance, breakdown or accident.

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Financials

Welcome Italia was founded in 1998. In 2007 our Company launched Vianova, an offering of integrated telecommunication services suitable for companies of all sizes.
In 2014 Welcome Italia completed its “path” inside Elite, a project created by Borsa Italiana and aimed at the cream of Italian enterprises.

Financial results 2016

In 2016 Welcome Italia reported a turnover of € 40,001,725, with an increase of 6,5% over 2015. The investments in telecommunication technologies and infrastructure was € 8,066,243.

+6,5%

Turnover

+12,8%

Vianova Clients

+19,9%

Equity

+1,2%

Telephone traffic

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A network of companies

…ethical, independent companies specialized in telecommunication and information technology.

88 companies, 177 entrepreneurs and 1120 people working by your side every day to guarantee your company the best telecommunication services available.

Welcome Italia’s Business Partner network is comprised of System Integrators working in the field of Telecommunication and Information Technology capable of assuring a local presence on a national level.

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Become a Partner

Welcome Italia’s Partners are ethical and independent companies involved in the field of Information and Communication Technology.

Here are 10 good reasons to join us.

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Become an Agent

Our ideal Agent should have experience in sales of goods or services for B2B markets.

However, we are also interested in Agents with other backgrounds, provided they have strong relational skills and a deep interest in ICT sector.

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Job

To achieve our business goals, we are always interested in meeting people who are motivated and willing to grow professionally in an innovative and dynamic company. Description of positions are available only in italian language.

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Organization & Process Specialist

Con l’obiettivo di potenziare il reparto Organization si ricerca un Organization & Process Specialist. La figura, in staff alla Direzione HR, verrà inserita all’interno del reparto Organization e con autonomia crescente curerà le attività... go

Addetto Customer Care - appartenente categorie protette art.18 (L. 68/99)

Con l’obiettivo di potenziare la nostra struttura organizzativa ricerchiamo un Addetto Customer Care - appartenente categorie protette art. 18 (L. 68/99). La figura sarà inserita in un team di circa 45 persone e, riportando al Responsabile di... go

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